Do you remember your first day on the job in QA (Quality Assurance) or QC (Quality Control)?

I sure do. I started directly out of college as a QC laboratory chemist and worked my way up, but there are two things I remember well from that first day: First, my laboratory trainer kept introducing me as a “whippersnapper,” which I thought was a fish until I Googled it…talk about embarrassing. I also remember a huge, white, three-ring binder. It was well used, the cover was worn, and the pages were crinkled and faded. But what it contained! All of the QC and QA acronyms, industry guides, a compilation of experiences (even the bad ones), QC definitions, standard operating procedures, scientific references, laboratory methods…so much information! Some might call it a cheat sheet, but we called it the Holy Grail of QC. As I progressed in my career, I developed my own binder with similar information for my employees, and I strongly suggest you do the same.

Let’s take a look at a few examples of what you might want to include in yours:

The way I interpret this Chinese proverb is: “You probably should have invested in something important a long time ago, but just because you slacked off then, doesn’t mean you can’t start today.”

To a QA professional, the word "Recall,” is one of the most terrifying terms you can hear. Not only is it a highly public ordeal, but the aftermath of a recall can be immeasurable. Here are a few examples of what could happen to you, and your company, if you suffer a recall.

1. You'll Be Fired

Ahhh, so you want to be in Quality Assurance (QA)?  WHAT’S WRONG WITH YOU!? I'm just kidding, but seriously though.... you should consider investing in a good therapist, yoga mat (skip the yoga pants), antacids, coffee maker (don't cheap out--get the good stuff), your local drinking establishment, or whatever else makes you forget the onslaught of daily psychological abuse. Please know that I wear my QA "badge" (it’s really just a lab coat) proudly. However, you need to understand that this job is not a typical 9-to-5. Every day is different, every problem is unique, and people burn out so fast it'll remind you of your college freshman seminar speech (remember the one where the Chancellor says, "look at the person to your left and right, as one of them will not make it after year one?").

Still interested?