A reliable quality management system (QMS) is a vital component of any successful organization, and the specifics of that system will differ greatly depending on the goods and services an organization provides. Within the restaurant industry, while many brands are still utilizing in-house developed processes, proactive companies have opted for more advanced systems from third-party providers to improve the effectiveness of their food safety and quality assurance programs. However, many companies who have used these third-party platforms often end up attempting to apply the standards of one industry to the needs of another, at great expense.
As your products travel through the supply chain, they collect an invisible trail of test results and data points. Some of these data points are prioritized and captured by your QA team, while others are simply ignored or fall through the cracks.
In a modern restaurant chain, maintaining restaurant and supplier compliance, managing product specifications, completing audits, and coordinating a staff with incredibly high turnover rates makes the role of QA Director extremely challenging. Fortunately, there is technology available to assist and enable you to manage more effectively than ever before. The best part? All you need is an internet connection.
For quality assurance and food safety professionals within the restaurant industry, emerging technology is simplifying processes and adding assurances that all elements in the food supply chain are healthy, clean, and safe for consumption.
Marc Andreessen of the venture capital firm Andreessen Horowitz wrote in a Wall Street Journal essay in August 2011 that, “software is eating the world.” Software touches every aspect of our lives, with, perhaps, the exception of our consciousness (although with the tremendous advances in Artificial Intelligence, that time may be just around the corner).
The acceleration and velocity of change in the technology world over the last twenty years have been remarkable. Of course, it’s important to note the difference between velocity and acceleration. Acceleration measures the rate of change of the velocity of an object. Velocity is a vector quantity, both speed and direction are needed to define it, e.g. 60 mph, north.